Home Credit Philippines • Product Redesign
Role
Product Designer
Timeline
September 2025
(4 weeks)
Team
2 Designers
1 Developer
Skills
Product Redesign
Context
Over 10,000 sales associates use this app to do their jobs every day.
Home Credit Philippines is a consumer lending company with field sales associates spread across the country. These associates process loan applications face to face with customers on the ground, and this internal app is how they do all of it. So when something in the experience doesn't work, it doesn't just slow them down, it affects their ability to do their job entirely. I was brought in to redesign it, 12 flows over four weeks. The direction was mine to define.
This work is under NDA.
Curious? Email me if you'd like to chat!
Feedback
Kind words from my supervisor.
“Thea has a strong understanding of UX heuristics and concepts, and she consistently applies them in her designs. She keeps the user at the center of her process and provides well-grounded recommendations based on the needs of the people who will use the product.
She also shows a solid understanding of requirement gathering and consistently takes detailed notes during discussions and alignment sessions. She has meaningful ideas that could enhance certain requirements, and has the potential to make an even greater impact.”